Terms of Service

Last updated October 8, 2026

These terms cover your use of EssayRoast, which is run by NeuraOptima LLC, a company based in California (“we”). By creating an account or using the service, you agree to them. Our Privacy Policy explains how we handle your information.

The service

EssayRoast gives automated feedback on college application essays. Features may change, and the service may be interrupted or discontinued.

Reviews and payment

A new account comes with 3 reviews free; some offers, such as a link shared by a school, add more. After that, you buy reviews in packs: 3 reviews for $40, 10 reviews for $80, 25 reviews for $180. Each completed review uses one. A review that fails or doesn’t finish doesn’t use one. Reviews don’t expire while your account is open. Free reviews have no cash value.

Purchases are for adults. You must be 18 or older, and allowed to use the payment method, to buy reviews or turn on auto-reload. If you’re under 18, a parent or guardian has to make the purchase.

Payment. Payments are processed by Stripe; we never see or store your card number. Prices are in US dollars and don’t include sales tax. Where tax applies, you’ll see it at checkout before you pay. Charges for packs appear on your card statement as NEURAOPT* ESSAYROAST, and auto-reload charges as NEURAOPTIMA.

Auto-reload is optional and off unless you turn it on. Turning it on means you agree to these terms, which we also email to you: “When a completed review leaves you with 2 or fewer reviews, we'll charge your saved payment method $80 for 10 more reviews. This repeats each time, with no end date, until you turn auto-reload off. There's no minimum purchase. You can turn it off anytime on your Account page, and it stops right away. We'll email you at least 7 days before any price change.” Auto-reload charges the payment method you save for it, and the Account page shows which one. We email you after each auto-reload charge and once a year while it’s on. If a charge fails, auto-reload pauses until you update your payment method; it doesn’t try again on its own.

Refunds. You can get a refund for unused purchased reviews at any time. Contact us at hello@neuraoptima.com and we’ll refund the unused share of what you paid for that pack to your original payment method (for example, $32 for 4 unused reviews from a 10-review, $80 pack), and remove those reviews from your balance. Reviews you’ve used and free reviews aren’t refundable. If someone under 18 bought reviews without a parent or guardian’s permission, the parent or guardian can ask us for a full refund of that purchase. Deleting your account removes your remaining reviews, but unused paid reviews stay refundable: ask before you delete, or afterward from the same email address.

Disputes. If you dispute a charge with your bank, that purchase’s unused reviews are paused and auto-reload turns off until the dispute is resolved. Please contact us first; we’d rather refund you.

Price changes. We may change prices. A change never affects reviews you’ve already bought. If we change the auto-reload price, we’ll email you at least 7 days, and no more than 30 days, before the change takes effect, with how to turn auto-reload off.

Who can use it

You must be at least 13 years old. If you’re under 18, you need a parent or guardian’s permission, and a parent or guardian must make any purchase. Use one account per person, and don’t create extra accounts to get around limits or to get more free reviews.

Your essays

Your essays belong to you. You give us permission to store and process them, including sending them to our AI provider, only to provide the service to you. Only submit writing you have the right to share.

Feedback, not guarantees

Reviews are generated automatically and can be wrong or incomplete. They don’t predict admission decisions or guarantee any result. EssayRoast isn’t affiliated with, endorsed by, or connected to the University of California or Common App; we use their names only to identify their essay prompts. Use your own judgment and follow each application’s instructions.

Academic integrity

EssayRoast points out what’s missing and asks questions; it doesn’t write or rewrite essays. You’re responsible for making sure your essay is your own work and follows each application’s rules.

Acceptable use

• Don’t access the service with bots or scripts, or try to get around its limits or security.
• Don’t submit someone else’s essay without their permission.
• Don’t submit unlawful content or use the service to harm anyone.
• Don’t resell or redistribute the service.

Not a crisis service

If an essay suggests you might be at risk, EssayRoast may show crisis resources, but it isn’t a counseling or emergency service. In an emergency, call 911. To reach the 988 Suicide & Crisis Lifeline, call or text 988.

Ending your use

You can delete your account at any time from the Account page. We may suspend accounts that break these terms. If we close your account for any other reason, or stop offering EssayRoast, we’ll refund your unused purchased reviews.

Disclaimers and liability

The service is provided “as is,” without warranties of any kind, to the fullest extent the law allows. To the same extent, we aren’t liable for indirect or consequential damages, and our total liability for any claim about the service is limited to the greater of $50 or what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have as a consumer that the law doesn’t allow to be limited.

Changes

We may update these terms. We’ll change the date above, and continuing to use EssayRoast after an update means you accept the new terms.

Governing law

California law governs these terms, without regard to its conflict-of-law rules. Disputes about these terms or the service go to the state or federal courts in Santa Clara County, California, unless the law where you live gives you the right to bring them there instead.

California users

Under California Civil Code section 1789.3: EssayRoast is provided by NeuraOptima LLC, 450 S Abel St, Unit 360260, Milpitas, CA 95036-4011. Prices are listed above under Reviews and payment. For a complaint, contact us at hello@neuraoptima.com. You can also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

Contact

Questions: hello@neuraoptima.com.